Hi, I'm Joshua Batucan
I love technology. Seriously. It’s usually one of the first things I think about in the morning and one of the last things on my mind before I go to sleep. I’ve been this way since I was a kid. I love it so much, I was crazy enough to make a full-time job out of it. I’ve tried other things, but tech always pulls me back.Now, onto the professional stuff. I started out in the banking world, installing ATM machines all over DC, Maryland, and Virginia. I even led a team of 7 (including myself) on some of the biggest projects that company had ever handled. You're still reading? Nice.After that, I jumped into the MSP world — that’s Managed Service Provider, if you’re not familiar. And wow, I learned a ton there. Ever seen The Matrix? Remember when Neo gets that download on how to fly a helicopter in like 10 seconds? Yeah, that’s what MSP life was like. Fast-paced, wild, and full of lessons. I made some lifelong friends and learned more than I ever expected.Fast forward to now: I work for a medium-to-large organization serving thousands of visitors, hundreds of staff, and supporting over 700 endpoints.My goal? Keep it all running. That means being proactive, staying informed, and yes sometimes being a little brave.